Conditions of Use

Conditions of Use
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Otaku Gear and Pacific Solution Marketing, Inc.. The collective work includes works that are licensed to Pacific Solution Marketing, Inc.. Copyright, Pacific Solution Marketing, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Otaku Gear and Pacific Solution Marketing, Inc. and or purchasing Pacific Solution Marketing, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Otaku Gear and Pacific Solution Marketing, Inc. or to purchase Pacific Solution Marketing, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Pacific Solution Marketing, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Otaku Gear and Pacific Solution Marketing, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Otaku Gear and Pacific Solution Marketing, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Otaku Gear and Pacific Solution Marketing, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Return Policy
If a product is defective and you wish to return the product you must contact us within 15 days of receiving the product. All returned products must be in the same condition they were received in, and must be in their original packaging. We will issue a full refund for legitimate returns, minus any shipping/handling or customs duties. Refunds will not be issued if you simply change your mind and decide you do not want the product. When applicable we will exchange products for a non-defective item in lieu of issuing refunds. Do not return merchandise without our approval. If applicable, a customer service representative will issue a Return Authorization # (RA#) to accompany your return.
To obtain an RA# please e-mail returns@otakugear.com
To obtain an RA# please e-mail returns@otakugear.com. A customer service representative will give you an RA# and further instructions to ship your return. We are not obligated to accept any returns of product submitted more than 15 days after the products have been delivered to the customer. RA#s have a validity period of 10 days from the date of issue. Exchanges will not be sent and refunds will not be given until approved returns have been received by us and inspected.
Shipping Damages
Upon receipt of merchandise it is the customer's responsibility to notify the shipping carrier of any and all damages to items and/or boxes that have incurred during transit. Pacific Solution Marketing, Inc. will not be responsible for any damages incurred during shipping.
Buyers Remorse
You may change your order quantities or cancel your order before it has been processed or shipped. Once your item has been shipped we will not accept returns for Buyer's Remorse. This includes, but is not limited to, situations where the customer has an unrealistic expectation of the product, receives a dull product, receives a dangerously sharp product, changes their mind after receiving the product, or simply does not like the product. It the customer's responsibility to practice good online shopping etiquette.
Limitation of Liability
Otaku Gear and Pacific Solution Marketing, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Otaku Gear and Pacific Solution Marketing, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a Otaku Gear and Pacific Solution Marketing, Inc. product is mistakenly listed at an incorrect price, Otaku Gear and Pacific Solution Marketing, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Otaku Gear and Pacific Solution Marketing, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Otaku Gear and Pacific Solution Marketing, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Pacific Solution Marketing, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
Otaku Gear and Pacific Solution Marketing, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Otaku Gear and Pacific Solution Marketing, Inc..
To Top